We practice what we preach

We regularly check clients' satisfaction with our services

Using the same concepts and tools developed and applied in our projects, the evaluations made by our clients show:

  • client expectations are exceeded: on overall average we reach 116 satisfaction index - where a 100 index would mean full compliance with program expectations, and

  • our team knowledge, technology and competence are continuously improved.

The customer satisfaction programs that
we carry out ...

contribute to operational gains for our clientes, gains such as:

  • Increase in sales, as a function of reorganizing sales teams and improving pre- and after-sales service and support
  • Reduction in costs resulting from greater productivity.
We have fully developed a system for fast and
objective evaluation of customer satisfaction